123vip Terms and Conditions – Complete Platform Usage Guide

This Terms and Conditions document governs the relationship between you as a user and 123vip as the platform operator. All services provided by 123vip — including online gaming, sports betting, bonuses, and customer support services — are subject to the terms set out herein.

1Acceptance of Terms

By registering an account, logging in, or using the 123vip platform in any way, you are deemed to have accepted and agreed to comply with all terms and conditions set out in this document, including Privacy Policy and Responsible Gaming Policy .

These terms form a legally binding agreement between you and 123vip. We advise you to keep a copy of this document for future reference.

In the event of any discrepancy between the Bahasa Melayu version and any other language version of this document, the Bahasa Melayu version shall serve as the primary reference.

2Account Eligibility

To use the 123vip platform, you must meet the following eligibility requirements without exception:

• At least 18 years old at the time of registration. 123vip enforces a zero-tolerance policy against underage users.
• Have full legal capacity to enter into a binding agreement within your local jurisdiction.
• Not appearing on any list of individuals or entities prohibited by any relevant regulatory body.
• Not registering an account on behalf of a third party or another individual without valid written consent.
• Online gambling is not absolutely prohibited in your jurisdiction of residence.

3Registration & Account Management

Each user is only permitted to hold one (1) active account only on the 123vip platform. Opening multiple accounts is strictly prohibited and may result in the termination of all related accounts and forfeiture of existing balances.

Upon registration, you are required to provide accurate, complete, and up-to-date information. The information provided must be:

• Full name as per valid national ID card or passport.
• Accurate date of birth for age verification.
• An active email address that belongs to you.
• A valid and active Malaysian mobile phone number.

You are solely responsible for maintaining the security of your account password. 123vip will not be held responsible for any losses arising from your negligence in protecting your login credentials.

4Deposit & Withdrawal

123vip supports a wide range of popular payment methods in Malaysia for user convenience. All financial transactions are processed quickly and protected by 256-bit SSL encryption.

Deposit:

• Minimum and maximum deposit limits are subject to the selected payment method and may vary by account.
• All deposits must be made using a payment method registered under the user's own name. Third-party deposits are not accepted.
• Deposited funds cannot be transferred to another user.

Withdrawal:

• Withdrawals can only be processed to a verified bank account or digital wallet registered under the user's name.
• KYC verification may be required before your first withdrawal or for amounts exceeding certain limits.
• Withdrawal processing times depend on the selected method; however, 123vip endeavours to process all requests within the timeframe stated in the support section.
• 123vip reserves the right to withhold withdrawals for security review purposes or investigation of suspicious activity.

5Bonus & Promotions

123vip offers a variety of exciting bonuses and promotions to registered users from time to time. All bonuses are subject to their own wagering requirements and must be read carefully before being accepted.

• Each bonus may only be claimed once unless otherwise stated in the relevant promotional terms.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• Bonus abuse — including opening multiple accounts to claim bonuses repeatedly — is strictly prohibited and may result in account termination and forfeiture of all related bonuses and wins.
• 123vip reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.
• Member VIP programme enjoy exclusive bonuses with lighter wagering requirements compared to regular users.

6Game Rules

All games offered on the 123vip platform — including sports betting, Bingo, and various betting types — are operated using a fair and transparent system.

• All chance-based games use a Random Number Generator (RNG) certified by an independent body.
• Game results are final and cannot be disputed unless there is clear evidence of a technical error.
• In the event of a technical disruption during a game session, 123vip will review the system logs to determine a fair outcome for all parties.
• Bets that have been placed and confirmed cannot be cancelled except under extraordinary circumstances such as event cancellation or an obvious technical error.
• 123vip reserves the right to void any bets placed based on inaccurate information or under fraudulent circumstances.

7User Conduct

All 123vip users are expected to conduct themselves respectfully and responsibly. The following activities are strictly prohibited and may result in immediate disciplinary action:

• Attempts to hack, infiltrate, or disrupt the platform's systems or infrastructure.
• Use of automation software, bots, or scripts to gain unauthorized profits from games.
• Colluding with other users to manipulate game outcomes.
• Fraud, identity falsification, or providing misleading information to 123vip.
• Money laundering or any activity that violates financial laws.
• Abuse of customer support channels, including the use of offensive language or threats toward staff.

8Account Termination

You may close your account at any time by contacting the 123vip support team. Any valid balance will be returned upon completion of a review.

123vip reserves the right to suspend or terminate a user account for the following reasons:

• Violation of any provision under these Terms and Conditions.
• Confirmation that the user is under 18 years of age.
• Detection of fraudulent activity or attempted money laundering.
• Legal compliance requirements or directives from the relevant authorities.
• Accounts that have been inactive for a period as defined by 123vip's internal policy.

If an account is terminated due to a violation, 123vip reserves the right to withhold the account balance pending further investigation.

9Liability Limits

123vip provides this platform on an "as is" basis and makes no express or implied warranties beyond what is specifically stated in these terms.

• 123vip is not liable for any indirect, consequential, special, or punitive losses arising from the use of the platform.
• We do not guarantee that the service will be free from interruptions or technical errors, but we strive to maintain consistent uptime.
• You acknowledge that gambling involves financial risk and that the decision to play is entirely your own responsibility.
• 123vip's maximum liability to any user shall not exceed the total amount deposited by that user within the 30 days prior to the claim being made.

10Terms Amendment

123vip reserves the right to modify, amend, or update these Terms and Conditions at any time in accordance with business requirements, legal obligations, or to improve clarity.

In the event of a material amendment, we will:

• Displaying a clear notice on the platform's main page at least 7 days before the amendment takes effect.
• Sending notifications via registered email or in-app messages to active users.
• Updating the "Last Updated" date at the top of this document.

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you disagree with the changes, you have the right to close your account before the effective date.