At 123vip, your privacy is not merely a legal obligation — it is a responsibility we take to heart. Find out exactly how we collect, use, and protect your personal information.
Welcome to the 123vip Privacy Policy. This document clearly and transparently explains how our platform collects, stores, uses, and protects your personal information as a registered user or visitor to our website at 123vip.one.
We operate in accordance with international data protection standards and comply with all applicable legal requirements, including Malaysia's Personal Data Protection Act 2010 (PDPA). Every process involving your personal data is designed with privacy built in from the ground up.
By accessing or using the 123vip platform, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, our support team is available at any time via the live chat in 123vip app.
Quick Summary: We only collect what is strictly necessary, we never sell your data to any third party, and you have full rights to access and request deletion of your data at any time.
123vip collects your personal information through several means depending on how you interact with our platform. Below is an overview of the types of data we may collect:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Account Verification & KYC |
| Contact Data | Email address, phone number | Communication & Notifications |
| Financial Data | Bank account details, transaction records | Deposits, withdrawals & compliance|
| Technical Data | IP address, device type, web browser | Security & Improvements |
| Usage Data | Game history, betting preferences, login times | Personalization & Analytics |
| Location Data | State/country (based on IP) | Regional Compliance |
We also collect information when you contact customer support, participate in promotions, or complete feedback forms. All data collection is conducted transparently and solely for the stated purposes.
123vip never request sensitive information such as your ATM PIN, online banking password, or OTP code through any communication channel.
The personal information we collect is used responsibly for clear and legitimate purposes. Here are the primary ways we use your data:
We will not use your data for any purpose beyond those stated above without obtaining your consent first. You may withdraw consent for marketing communications at any time.
123vip does not sell, rent, or trade your personal information to any third party for marketing purposes. However, there are limited situations where we may need to share your information:
In all of the above sharing scenarios, we ensure your data is handled with a level of protection equal to or higher than our own standards.
The security of your information is the absolute top priority for 123vip. We continuously invest in cutting-edge security infrastructure to ensure your data remains protected at all times.
While we take all reasonable security measures, no online system can be guaranteed 100% secure. We encourage you to take precautions as well, such as using a strong and unique password for your 123vip account.
123vip uses cookies and similar tracking technologies to enhance your browsing experience and understand how users interact with our platform.
Types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. Please note, however, that disabling essential cookies may affect platform functionality.
Under the Personal Data Protection Act 2010 and the international standards we adhere to, you have the following rights regarding your personal data:
You have the right to request a copy of all personal information we hold about you.
You may request the correction of any inaccurate or incomplete information.
You may request the deletion of your personal data, subject to applicable legal obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
You may request a restriction on data processing under certain circumstances pending investigation.
To exercise any of the above rights, contact the 123vip support team via live chat in the our app. We will process your request within 30 business days.
123vip retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
Once the retention period expires or an approved deletion request is fulfilled, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.
The 123vip platform may contain links or integrations with third-party services such as payment processors and identity verification providers. Please note that:
123vip reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements.
When significant changes occur, we will:
Your continued use of the 123vip platform after any changes to this Privacy Policy take effect will be considered your acceptance of those changes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related inquiries within the stated period 72 hours to work. For cases involving a data security breach, we will respond within 24 hours.
We don't just comply with the law — we go further to ensure your privacy is protected at every stage of your platform experience.
All your data is protected with the same 256-bit SSL encryption used by leading banking institutions. No one can intercept your information in transit.
Our KYC process uses trusted identity verification technology. Your documents are processed securely and are not stored in any format that is vulnerable to misuse.
Our position is clear: your data is not our product. We have never and will never sell or rent your personal information to any party for marketing purposes.
Via 123vip app, you can easily manage your privacy settings, view stored data, and submit data-related requests at any time.
123vip fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a local user are always protected under applicable law.
Our dedicated support team is available to handle any privacy and data security inquiries at all times, including weekends and public holidays.
Now you know how 123vip protects your privacy. Register an account today and enjoy a safe, transparent, and enjoyable gaming experience with us.